The questions we are asked most often.
Booking
How do I book a consultation?
Via the online form, by phone (+355 69 336 0681), or directly at reception.
How long until I am contacted after submitting the form?
Within 24 hours on working days.
Can I choose the doctor?
Yes. Specify the doctor in the form.
Insurance
Which insurers do you accept?
Intersig, Albsig, SIGAL, Sicred.
Is aesthetic surgery covered?
Usually not, except for reconstructive procedures following trauma or oncological treatment.
Direct payment or reimbursement?
It depends on your specific insurer. See /en/per-pacientet/sigurimet/.
Payment
Which payment methods do you accept?
Cash, credit/debit card, bank transfer.
Is it possible to pay in instalments?
For larger procedures, yes - this is discussed on a case-by-case basis.
Procedures
How long do I need to stay after the operation?
It depends on the procedure. This is discussed at the pre-operative consultation.
Do you accept international patients?
Yes. For aesthetic procedures, see /en/estetika/. For other procedures, contact your coordinator.
General
What is the address?
Rruga Pjetër Budi, Tirana (opposite the Italian Institute of Culture).
Is there parking?
For parking details, contact reception on 069 336 0681.
What are your opening hours? Do you have an emergency department?
The hospital operates every day of the week, Monday to Sunday. Consultations and visits take place by appointment, booked in advance on 069 336 0681. The hospital does not provide an emergency room (ER) service; for specific urgent cases, please contact us in advance to coordinate with the medical staff. Patients who have had a procedure have dedicated post-operative assistance numbers, available 24/7 depending on the case.